Open your setup page
Each PacketMole unit has its own setup page. Connect to the unit first, then open it.
Complete setup video
Follow the full Home and Away setup from opening the box through verifying your home IP. The written manual linked below has the additional pre-trip rehearsal and troubleshooting details.
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Video chapters
- Home unit: plug your laptop into the Home unit's LANport with an Ethernet cable, and turn the laptop's Wi-Fi off.
- Away unit:join the Away unit's private Wi-Fi. The name and password are on the Away unit's setup card.
Or type this address yourself: http://192.168.8.1/setup/
If it doesn't open
The button does nothing, or the page won't load
Your device is not connected to the unit yet. On a laptop, turn Wi-Fi off and use the Ethernet cable in the Home unit's LAN port. On a phone, check that you joined the Away unit's Wi-Fi, not another network. Then try again.
At a hotel, or with no internet?
This website needs the internet, but your unit's setup page does not. Join your Away unit's Wi-Fi and type http://192.168.8.1/setup/ directly. Bookmark it for next time.
The browser says “Not secure”
A small “Not secure” label next to the address is expected for this local page. A full-page certificate warning is not: stop, check that you typed the address exactly, and if it persists email support@packetmole.com.
The router login page opens instead
Unplug the unit's power cable, wait 10 seconds, plug it back in, wait 90 seconds, then try the full address again. Do not press Reset. More help is in the online manual and the FAQ.